We realise that not every company has their own systems administrator, or staff that want to commit to watching a server 24x7x365. With this in mind, our plans are built from covering the basics, to keeping your server running at its peak.
If you don't want management, you can still purchase support time at our casual rates:
Office Hours (9am to 5pm Mon-Fri, excluding Public Holidays) - $110/hr (30 minute increments)
After Hours (All other hours) - $220/hr (hourly increments).
Have Questions, or Ready to Buy? Call 966 125 360 100 or enquire online
| Features | Un-Managed | Basic | Plus | Pro | |
|---|---|---|---|---|---|
| Choose a Plan | Included | $110 /mo | $220 /mo | $330 /mo | |
| General Ticket Enquiry 24/7 | Yes |
Yes |
Yes |
Yes |
|
| 24/7 Monitoring | Yes |
Yes |
Yes |
? | |
| Reboots | Online | Online / Yes |
Online / Yes |
Online / Yes |
? |
| Server Restart | Yes |
Yes |
Yes |
? | |
| Service Restart | Yes |
Yes |
? | ||
| Firewall Policy Installation | Yes |
Yes |
? | ||
| Backup Configuration* | Yes |
? | |||
| Backup Restoration* | Yes |
||||
| Initial Software Installation | Yes |
? | |||
| OS Re-Installation | Yes |
Yes |
Yes |
? | |
| OS Security Updates | Yes |
? | |||
| OS Fault Finding | Yes |
||||
| Standard Software Monitoring | Yes |
||||
| OS and Services Re-Installation | Yes |
||||
| 3rd Party Software or Service | No |
No |
No |
No |
|
| System Administration Time | 1 hour | 2 hours | 3 hours | ? | |
| Minimum Commitment | 2 months | 3 months | 6 months |
* = Requires R1Soft Backup Plan
We are so confident in our hosting infrastructure and the expertise of our professional support team that we offer a 99.99% SLA.
All features of our network are monitored 24x7x365 by our monitoring systems and NOC staff to address issues as they arise.
By taking HostWadi, you are associating with a leader in Saudi Arabian hosting. With our qualified staff working 24x7x365, you can feel confident in our expertise and commitment to giving the best possible hosting for your business.
